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Client Area

Broker Trading System Support Lifecycle

Trayport continually develops software in a changing market, and in order to do so effectively focus resources on new releases and the majority of clients who use them. It is Trayport's policy to support new releases of the Broker Trading System and gradually retire older versions of the software, when the release will reach its End-of-Life.


When a release reaches its end-of-life date, we will no longer offer the following services:

  • Any further software development or releases
  • Configuration work (including workbooks)
  • Diagnostic assistance (including production-critical incidents)
  • On-site consultancy services and training

After this point all support services will cease and an upgrade to the latest version of the software will be required. Note that only the latest version of the software is available for upgrades to ensure the most up-to-date performance, stability and functional enhancements are available. Users moving promptly to the latest version will benefit from the longest possible period of support.

A schedule of End-of-Life dates is as per below:

BTS Release            

Release Date       

End-of-Life Date     

8.3.4 17 June 2005 1 March 2014
8.5.2 02 March 2007 1 March 2014
8.6.1 20 July 2009 1 March 2014


Supported API and Front-Ends


As of the next major BTS release after 1st March 2014, Trayport will no longer support the use of the API or Front-End older than 8.6.8, as part of the product lifecycle. For instance, when upgrading to a version of the Broker Trading System released after this date eg. 8.12.8, version 8.6.8 of the API will still be supported, however 8.5.2 will not. This should reduce the effort required for upgrade in the knowledge that the output of the API will remain compatible even though a newer version of the Broker Trading System is being used.

 

If you would like to discuss anything further, please  contact Trayport Support:

Tel:      +44 (0)20 7960 5555
Email:   support@trayport.com