Trayport®'s Customer Portal is a purpose-designed, customer-facing web portal that allows you to efficiently distribute and receive real time quotes from customers. Effectively manage transparency and flow with your customer base through new tools that enable net pricing on a per contract, per customer basis.
The Customer Portal has been purpose-designed to allow you to manage a real-time indicative curve with a clear focus on price. The web portal shows customers your fair value and enables them to access accurate prices on demand.
Automate existing order requests from your customers with a bespoke order management web screen. Customers can enter private buy or sell order requests which appear as notifications on your existing Joule screen for management.
White labelled, specifically designed screens help you build brand and customer relationships, to increase brand recognition and customer impact.
Net fees shown to customers on a contract- and customer-specific basis that enables them to view the net price whilst helping to increase accuracy and minimise your administrative workload.
Contracts can be quickly and easily set up through Joule Direct Administration. This gives you the ability to test at minimal cost, and supports you in the creation of new business opportunities.
Use of Joule Direct Administration to configure bespoke fees improves accessibility and reduces training and support costs.
Mobile support offers access anywhere, including trading and placing orders on a mobile.
The existing API and familiar deal/order formats provide simple integration to your ETRM system.
Consolidated view of customer order requests leads to improved visibility and management.
If you would like to find out more about the Customer Portal, please submit our contact form, or contact our sales team:
Tel: +44 (0)20 7960 5500